FAQ

Shopping & Products

How do I find a product?

Use the search bar at the top of the page, or browse by category from the main menu – Co-Ord Sets, 3 Piece Salwar Sets, Salwar Materials and Maxis.

Do you offer size guidance?

Each product page lists the available sizes. If you’re unsure which size will fit best, contact us on WhatsApp or by phone before ordering and we’ll help you choose.

Are the colours shown accurate?

We try to represent colours as accurately as possible, but actual shades may vary slightly depending on your screen and lighting.

Orders & Payment

How do I place an order?

Add your chosen items to the cart and follow the checkout steps. You’ll receive a confirmation once your order is placed.

What payment methods do you accept?

We accept Cash on Delivery. Additional online payment options will be added soon.

Can I cancel or change my order?

Contact us as soon as possible after placing your order. Once an order has been packed or shipped, changes or cancellation may not be possible. See our Refund / Return / Exchange Policy for details.

Shipping & Delivery

Where do you ship?

We ship across India. Delivery generally takes approximately 3-7 business days after dispatch, depending on your location.

How can I track my order?

Once your order ships, tracking details will be shared with you through the contact information provided at checkout. Full details are in our Shipping & Delivery Policy.

Returns & Exchanges

What is your return policy?

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery. Full eligibility details are in our Refund / Return / Exchange Policy.

Still have a question?

Reach us on WhatsApp, by phone at +91 97913 07666, or by email at Idhazhattireclothing@gmail.com. Our support hours are Monday-Saturday, 10:00 AM – 6:00 PM.